Is emergency dumpster delivery available?
Emergency services are based upon location and availability. Please call 888-885-2048.
Read MoreWhat if my dumpster is full and I need another dumpster?
Please call us at 888-885-2048 if you need your dumpster emptied and returned to you. There will be repeat charge equal to the amount paid for your previous dumpster.
Read MoreHow far in advance do I need to order a dumpster rental?
We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time, so if a roll off dumpster is needed first thing in the morning, delivery should be scheduled for the day prior.
Read MoreHow long may I keep the roll off dumpster?
Our standard rental period is 21 days. However, a shorter time period may apply to your order depending upon the demand for dumpsters in your location. Extended rental fees will apply when keeping your dumpster longer than the included rental period. The included rental period and applicable extended rental fee is always disclosed in our quotes. […]
Read MoreWhat are my payment options?
We accept all major credit / debit cards (Visa, Master Card, American Express, and Discover) as well as Paypal. Credit card payment can be made online or over the phone. Paypal payments can only be made online.
Read MoreDo I need to schedule removal of my dumpster?
Yes, you need to let us know when to remove the dumpster. We do not automatically remove the dumpster at the end of the included rental period. You can schedule removal online or via telephone (888-885-2048).
Read MoreIs it necessary for someone to be there at the time of delivery/removal?
It is preferred, but not necessary, to have someone onsite for delivery or removal of the roll off dumpster. The driver will use his best judgment and place the roll off dumpster in the safest accessible area. You will be responsible for all charges involved with relocation of the dumpster should it be necessary. For […]
Read MoreWhat if I need to keep my roll off dumpster longer or have it removed sooner?
If you want to modify the date your roll off dumpster rental is picked up, please call 888-885-2048. Please have your order confirmation number available when making changes.
Read MoreWhat if I need to change or cancel my roll off dumpster rental order?
You may cancel or change an order by calling us at 888-885-2048 Monday through Friday 8am – 5pm or contacting us via email at support@rolloffdumpsterdirect.com. Please have your order confirmation number available when cancelling or making changes. A trip fee of $100 to $250 may apply if the driver is already en route.
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